Your privacy and data
The law is changing due to the The General Data Protection Regulation (GDPR). Our customers personal data has always been kept safe, never shared with any third party & we have always respected our customers privacy.
Alex Bugg is committed to protecting and respecting your privacy. We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
How we use your data
If you have contacted Alex Bugg via a contact form on this website, this information is sent directly to the relevant email address & is not stored on a database or an online server / cloud system. We use return email addresses only to answer the email we receive.
We only receive the name, email address & phone number (optional) supplied by you. We do not request or store any financial information. All photographs we receive will be kept private – unless you specifically allow us to use our drawings in our promotional material.
We never use or share the personally identifiable information provided online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How do I check my data?
If you have purchased products on this website & chose to Create an Account – we will keep your name, delivery address, email address & phone number on record for your own convenience when re-ordering.
We do not store your credit card details or financial details – payments are handled by PayPal and are not processed on our own website.
If you have an account & you want to see what information we store about you, log in here – if you would like us to delete your personal information, please contact us & we will process your request as soon as possible.
How do we protect your data?
We take privacy & security seriously. We use security software on this website that protects us against hacker attacks, spam, and malware. It also screens all incoming requests for malicious code patterns and traffic anomalies. The built-in Bot detection engine identifies and mitigates automated attacks.
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Cookies may also be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to complete enquiry forms quickly.
These functions are designed to improve your experience of using the site. If you don’t want this site to place cookies on your device you can disable cookies using your Internet Browser settings.